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FAQs

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General

We help you get your travel visa or health declaration in the simplest and fastest way possible. Through easy-to-use online application forms and world-class 24/7 customer service, we make the whole visa process quick and simple! We also use best practices when it comes to protecting your data and credit card.

The main reason we process thousands of travel visas per month is that we save our customers time and frustration. Our service includes an user-friendly website and application forms. We send all of our clients the documentation they need, days before travel. We believe our fee is worth your time and sanity.

We offer Electronic visas (e-Visas). Additionally, we offer other services/documents required by certain countries, such as ETA (electronic travel authorization), Health Declarations, Tourist Cards and Visa on Arrival pre-registration/approval form.

An e-Visa is a digital document that lets you enter and travel in a country. It's an option instead of getting visas at entry points or going to an embassy for paper visas. e-Visas are electronically attached to your passport.

Our service starts by providing information. Use our tool to see if you need a travel visa by telling us where you're from and where you're going. We'll then tell you the visa cost, how many entries it allows, its start date, and guide you through applying on our site!

The time it takes depends on the country's visa. With our Fast Processing time option, you can get visas like Australia ETA and Turkey e-Visa in 15 minutes. For some, like the India Tourist Visa, it takes at least 24 hours. You can see the exact time on the application form. We promise that using iVisa.com is the fastest way to apply.

  1. Select the country to which you are requesting the visa.
  2. Select the type of visa and read the instructions carefully.
  3. Select "Apply Now."
  4. Fill in the application form.
  5. Pay using a Visa card, Mastercard, or other debit card.
  6. Await approval via email, then download and print the e-Visa from your account.
  7. Present your printed e-Visa to the immigration officer at the port of entry.

Technical

If you have already applied on our site, please log in to your account and look for your order/application. An account is created for you automatically after payment is received. Click the link in your confirmation email to set up a password or visit the log in page to set up the password and enter the account.

If the government rejects your application, you are eligible for a full refund of the Visaly processing fee related to the number of rejected applicants. However, guided visa services cannot be refunded if the application is denied. Government fees cannot be refunded.

Yes. The Visaly system does not retain your credit card information after the transaction is processed.